There is no panel matching the key "Alert"
There is no panel matching the key "MicroAlert"

No Hit Zone Sample Scenarios

Scenario 2/3

You see a woman in the waiting area with three children. As you are observing the family, one of the older children shoves the youngest child in the back. You see this happen a few times, and the mother does not say anything to her children.

Boy pulling sister's hair
A. I would choose not to interact with this family. It is not my place to parent another person’s children.
The problem is more likely to escalate if observers do nothing. Instead of ignoring the situation, try using supportive intervention skills when early signs of the problem are identified. Reflect on different words or actions that could serve as an interruption of the problem and lead to a redirection of more positive behavior choices.
B. I would ask the family to leave because they violated the No Hit Zone policy.
Just because your organization is a No Hit Zone does not mean that a hitting incident will never occur. The focus of No Hit Zones is to prevent problems and provide supportive intervention as early as possible. If a hitting incident does happen, staff are encouraged to use problem de-escalation skills through a supportive intervention. After an incident, staff should debrief and discuss ideas for prevention as well as methods of improving future interventions.
C. I would approach the children and remind them that the building has a No Hit Zone policy, which means that there is no hitting of any kind allowed in the building.
Most people do follow rules. Sometimes a simple reminder that the building has a No Hit Zone policy can change behavior and prevent further problems.
D. I would tell the woman that she should do a better job managing her children’s behavior.
A direct challenge to a parent’s behavior may encourage escalation and intensity of the situation. A calm, sympathetic presence is often the most effective intervention strategy to prevent escalation.
Take Action